Shipping & Delivery Policy
Vogue Outerwear Shipping & Delivery Policy
At Vogue Outerwear, we understand the importance of timely and reliable shipping and delivery. We strive to provide our customers with a seamless experience from the moment they place their order to the moment it arrives at their doorstep.
Our shipping and delivery policy is designed to ensure that your outerwear reaches you in a timely manner and in perfect condition. Here's what you need to know:
Shipping Options
We offer a variety of shipping options to cater to your needs:
Standard Shipping: Our standard shipping option ensures that your order will be delivered within 4-7 business days after dispatching. This option is available for both domestic and international orders.
Express Shipping: If you need your outerwear sooner, we offer an express shipping option. With express shipping, your order will be delivered within 3-5 business days after dispatching. Please note that additional charges may apply for express shipping.
Free Shipping: For USA, CANADA, UK and Australia, we offer free standard shipping. This is our way of showing appreciation to our valued customers.
Order Processing Time
Once you place an order with us, our team works diligently to process and ship it as quickly as possible. Our standard order processing time is 5-9 business days. During peak seasons or promotional periods, it may take slightly longer to process your order. Rest assured, we will do our best to keep you informed about any delays.
Tracking Your Order
We understand that you want to stay updated on the status of your order. That's why we provide a tracking number for every order. Once your order has been shipped, you will receive an email with your tracking number. Simply click on the link provided in the email or enter the tracking number on our website to track your package.
International Shipping
We are proud to offer international shipping to our customers around the world. Please note that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are beyond our control and are the responsibility of the customer. We recommend checking with your local customs office for more information on potential charges.
Delivery Issues
While we strive to ensure a smooth delivery process, unforeseen circumstances may occasionally arise. If you encounter any issues with the delivery of your order, please contact our customer support team. We will work with you to resolve the issue as quickly as possible.
Thank you for choosing Vogue Outerwear. We are committed to providing you with exceptional outerwear and a seamless shopping experience. If you have any further questions or concerns, please don't hesitate to reach out to us.